Preventative Healthcare / Platform Modernization
Medcan Modernization
Health Futures partnered with Medcan to modernize a critical healthcare business platform, creating a scalable foundation for continued growth and operational innovation.
Lab Operations / Order Entry
Specimen Processing Order EntryScalable Web-Based Platform
Health Futures developed a secure, scalable, web-based application replacing the legacy desktop order entry system for Canada's three largest specimen processing labs. The custom-built solution is tailored specifically for the labs' workflows and operational needs, overcoming the rigidity of the previous off-the-shelf product.
The Challenge
The previous platform caused delays and inconsistencies due to restricted visibility across processing steps, manual workarounds, and limited integration with key systems. The outdated UI was unintuitive for frontline users, requiring extra effort for routine tasks.
The Solution
A purpose-built web application that streamlines end-to-end order entry and enables seamless integration across all key systems — from AS400 result management to Instrument Manager and CRM modules.
Key Capabilities Delivered
- Digital order entry with secure, structured capture of patient, physician, test, and requisition details
- Direct AS400 integration for result management
- Complex workflow support including second reviews, pathologist reviews, and high-risk case escalation
- Multi-channel result delivery via hard copy, fax, electronic transmission, and direct physician routing
- Integration with Instrument Manager, records management, and CRM for issue resolution
More Case Studies
Health Benefits / AI Use Case Determination
Medavie Blue Cross AI
Health Futures helped Medavie Blue Cross assess privacy-conscious AI and analytics opportunities for a digital health platform, identifying group-level mental health analytics as the most feasible path forward.
AI Platform / Document Intelligence
Diagnostic Lab — ATLAS
The ATLAS platform and Peach AI agent automate ingestion, classification, and extraction of ~50,000 requisitions monthly for a leading Canadian diagnostics provider.
Public Health / Web Platform
Provincial Screening
A secure web platform digitizes cervical cancer screening workflows, scaling from the Ontario Cervical Screening Program to Manitoba's Cervix Check.
Healthcare Integration / Interoperability
HL7 / OLIS Integration
A bi-directional HL7/XML transformation service bridges Ontario's OLIS, a client LIS, and PointClickCare to give physicians electronic result access without delay.
Laboratory Operations / Digital Chain of Custody
Digital Chain of Custody
A secure digital chain of custody platform replaces paper-based tracking with real-time specimen visibility, verification, and auditability.
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